Frequently Asked

To reserve your date, we require a non-refundable 20% down payment. The remaining balance is settled no later than 3 days before the event. We recommend booking 3–6 months ahead, especially during peak season.

Yes. Luxie is based in Jambi and Jakarta, and we love documenting weddings across Indonesia. For events outside Jambi city, a travel fee applies depending on the location. Contact us for a custom quote tailored to your destination.

We value your time and are dedicated to helping at every step, including photo selection. Our team guarantees the best curation that captures all the emotions and stories of your special day, keeping the final result consistent and high in quality.

Absolutely. We encourage every couple to share a shot list or moodboard before the big day. The more we understand your story, the better we can tell it through photos and video.

For engagement & wedding packages: fast-edited photos in 3 days, a reels video in 3 days, all photo files (JPG) via Google Drive within 30 days, and the full video within 30 days. The album draft is prepared in 35 days, with one round of revision (14 days after selection), then the album and prints 30 days after approval.

For prewedding sessions, all raw photo files are shared within 3 days for you to choose your favorites. The edited files are then delivered via Google Drive within 20 days, and prints are available 7 days after selection.

You will receive high-resolution JPG photo files, professionally edited and shared via Google Drive — perfect for large prints as well as sharing on social media.

Luxie is a premium wedding photography & videography vendor based in Jambi and Jakarta. Our services include wedding-day documentation (photo & cinematic video), prewedding, engagement/sangjit, wedding albums, and add-ons such as drone coverage, same-day edit, and mini studio. For package details and a quote, please contact us directly.